Before settling on a broker, one of the important factors that you should consider is support. Forex trading is laden with a lot of issues that need attention whenever they arise. As such a forex broker that you settle on needs a well-established mechanisms to solve clients questions and complaints.

Blackstone Futures has a solid customer support system that comprises several avenues that are meant to address the clients need. These tools and ways of helping a client makes Blackstone Futures attractive. They have an excellent way of reaching to customers who face various issues.

Below, we shall discuss customer support employed by Blackstone Futures

Forex Trading Education

Trading forex can be a mind boggling adventure for a beginner. Anyone starting in forex trading has to learn the different strategies that are used in this industry. It is therefore important to have learning materials to help someone start their trading journey as soon as possible. The possibility of getting quality materials online is slim due to many people pretending to be experts in the field.

Blackstone Futures is a beginner friendly broker. They have an extensive educational materials on their sites. These include trading strategies, Masterclass and weekly webinars. These materials are free to all fully registered customers with active trading accounts. Using these materials, anyone can learn the basics of Forex trading successfully. 

Online Support

Every broker prides themselves in offering top-class support. This is an indication of transparency and trust. They have a team of highly knowledged and are understanding for beginners. They are happy to assist anyone be it in opening an account of trading on the platform.

Blackstone support is 24/7 covering all trading hours. There are multiple channels one can get in touch with them. Let us look into some of them.

Livechat: this is offered on their website. A customer initiates a live chat with a customer care representative and get immediate response.

Email support: You can sent them an email to their official email address with a response within 24 hours of being received.

Office phone: you can call them directly to their phone and speak to a respresentative.

Social media: their official social media handle questions from Monday to Saturday.

Whatsapp: It is one of the preferred means since it has become one of the most available channel of communication.

Trading desk: You can reach their trading desk with queries regarding order execution and account queries

Demo account

One of the ways to learn trading is by practicing. Blackstone Futures allows you to have a demo account without any commitment.

The demo account is valid for as long as one is active on the platform and can only be disabled if it stays inactive for a period of 30 days. You are allowed to hold multiple accounts in each of currencies received. With this account, you are able to learn trading using the available materials without losing anything.

This is helpful to beginners in forex trading. There is no risk involved in demo account trading. Once you feel comfortable enough, you can start trading with real money.